Mike Dorian Ford Inc

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Ford Pickup & Delivery

Pickup & Delivery at Dorian Ford

We’ll pick it up. We’ll service it. We’ll drop it off.

Our team at Dorian Ford knows just how busy life can get for our family of guests. We appreciate you taking the time to visit us and want to give you some time back in your day if you need service. That's why we're offering complimentary Pickup & Delivery: a seamless solution for maintaining your vehicle's optimal performance without disrupting your busy schedule. We'll pick it up, complete the service work and drop it off.
 
If you are interested in our Pickup & Delivery, please call us at (586) 840-1085 to schedule an appointment and request a pickup either at your home or work location. 


Schedule Service

Disclaimer

How it Works

Imagine a world where you no longer have to carve out precious hours from your day to drop off and pick up your vehicle for servicing. Our Pickup & Delivery service aims to make this a reality. Here's how it works: simply schedule an appointment with us, and our expert team will arrive at your doorstep or workplace, ready to collect your vehicle at the designated time.

Icon drawing of a car in front of house with arrow pointing away

We'll pick it up.

Icon drawing of a wrench over a gear with arrow pointing away

We'll service it.

Icon drawing of key fob above a hand

We'll drop it off.

Exterior shot of man in front of house with a white Explorer® SUV cell phone in hand

Delivering Top-Notch Service

Once your car is in our capable hands, our skilled technicians will provide it with the meticulous care and attention it deserves. Whether it's routine maintenance, repairs, or specialized services, our certified professionals will utilize state-of-the-art equipment and genuine manufacturer parts to ensure top-notch results.

Schedule Service
Closeup of a cell phone in a man's hand scheduling service in font of white Explorer® SUV

Ford Pickup & Delivery is Complimentary

The next time you need service, Dorian Ford will make the round trip for you. No need to drive to or from the dealer for service.

*A Ford Pickup & Delivery is offered by Dorian Ford and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

Schedule Service

FREQUENTLY ASKED QUESTIONS

Every service is different. You’ll discuss timing when you book your appointment.

Dorian Ford will contact you however you like: phone or email.

All warranty and customer-pay repairs are eligible, as long as your vehicle is drivable and not part of a roadside collision.

Please refer to your Owner's Manual, check the service tab in your FordPass® App or log in with your vehicle details to find your maintenance schedule here.

Yes, there are distance restrictions, but as long as you're within 10 miles of Dorian Ford you should be fine. If you think you may be too far from the dealership, just give us a call to check (586) 840-1085.

Ford Pickup & Delivery is complimentary*. When you need service, Dorian Ford technicians will pick up and return your vehicle.

*Ford Pickup & Delivery is offered by Dorian Ford and may be limited on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

Yes, if you’re a Ford owner.

*Ford Pickup & Delivery is offered by Dorian Ford and may be limited on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

No, however if you require a rental vehicle contact our service department at (586) 840-1085.

All billing and payment questions should be directed to Dorian Ford Service.

Contact our service department immediately (586) 840-1085.

Yes, as long as you are within 10 miles of Dorian Ford. Contact Dorian Ford Service directly at (586) 840-1085 if you plan on changing your Pickup & Delivery location.

Yes. Contact Dorian Ford Service directly at (586) 840-1085.

*Disclaimer: Dorian Ford is allowed to decline Pickup & Delivery if an individual’s vehicle doesn’t have insurance or isn’t registered by the state of Michigan. Dorian Ford is not held responsible for any rock dents or scratches.