Step 1:
Open FordPass™ and Go to the Map: Launch the FordPass™ app on your phone. From the bottom menu, tap on the Map tab.
Get the Most Out of Your Ford: Set Us as Your Preferred Dealer!
Welcome to the Dorian Ford family! To ensure you receive timely service reminders and important notifications directly from our team, it’s important to set us as your "Preferred Dealer" in your FordPass™ app.
If you don't select a preferred dealer, you may miss critical alerts about your vehicle's maintenance needs. Taking a moment to complete these steps ensures your Ford stays in peak condition and that you're always connected to the service team you trust.
How to Set Dorian Ford as Your Preferred Dealer
Follow these simple steps to connect your vehicle directly to our dealership through the FordPass™ app.
Step 2:
Find a Dealer: At the top of the map screen, tap the search bar or the "Dealers" filter icon.
Step 3:
Search for "Dorian Ford": Type Dorian Ford into the search bar. Our dealership in Clinton Township, MI, will appear on the map.
Step 4:
Select Our Dealership: Tap the pin on the map that marks our location, or select us from the search results list. A preview card with our details will pop up at the bottom of the screen. Tap this card to open our full dealership information page.
Step 5:
Tap the Heart to Make Us Your Favorite: On our dealership page, you will see a heart icon (??) next to our name. Tap the heart to set us as your preferred dealer.
Step 6:
Confirm and Save: The app will ask you to confirm your choice. If you have multiple Ford vehicles, select the one you wish to associate with us, and then tap Save. That's it! You're all set.
What Happens Next?
Now that Dorian Ford is set as your preferred dealer, you will:
- Receive Timely Service Reminders: Get notifications directly from us when your vehicle is due for routine maintenance like oil changes, tire rotations, and inspections.
- Enjoy One-Tap Scheduling: Easily book your service appointments with our team right from the app.
- Stay Connected: Quickly access our contact information, hours, and directions whenever you need them.
Don't have the FordPass™ app yet? Download it today to unlock your vehicle's full potential.
Read About FordPass™ app
Frequently Asked Questions (FAQ) About Setting Your Preferred Dealer in FordPass™
Why should I set a preferred dealer in the FordPass™ app?
Setting Dorian Ford as your preferred dealer ensures you receive important service reminders and vehicle health alerts directly from our dealership. It also makes scheduling service appointments with our team in Clinton Township, MI, much faster and easier.
Is the FordPass™ app free to use?
Yes, the FordPass™ app is completely free to download and use. It provides complimentary remote features like start/stop, lock/unlock, vehicle location, and more for compatible Ford vehicles.
What happens if I don't set a preferred dealer?
If you don't select a preferred dealer, you may not receive targeted service notifications for routine maintenance like oil changes or tire rotations, potentially causing you to miss important upkeep for your vehicle.
Can I schedule a service appointment through the FordPass™ app?
Absolutely. Once you set Dorian Ford as your preferred dealer, you can easily view our availability and schedule your service appointments directly through the app at your convenience.
How do I know if my Ford is compatible with FordPass™?
Most new Ford vehicles are compatible with FordPass™. You can check your vehicle's compatibility by entering your VIN in the app or on the Ford website.
Will setting a preferred dealer cost me anything?
No, setting a preferred dealer is a free feature within the app designed to improve your ownership experience and keep you connected to your trusted service center.
I can't find Dorian Ford in the app's dealer search. What should I do?
Ensure your phone's location services are enabled. In the "Map" tab, use the search bar and type "Dorian Ford" or our address: 35900 Gratiot Ave, Clinton Twp, MI 48035. If you still have trouble, our team is happy to walk you through it over the phone.
Can I change my preferred dealer later?
Yes, you can change your preferred dealer at any time by following the same steps and selecting a different dealership.
What kind of service reminders will I get from Dorian Ford?
You will receive notifications based on your vehicle's mileage and health data for essential services like oil and filter changes, tire rotations, brake inspections, and other factory-recommended maintenance.
Does the app remind me of my service appointment?
Yes, the FordPass™ app will send you reminders about your upcoming service appointments scheduled with Dorian Ford.
What are FordPass Rewards™?
FordPass Rewards™ is a loyalty program where you earn Points for things you already do, like vehicle service and maintenance at Dorian Ford. You can then redeem those Points toward future service, accessories, or even a new Ford purchase.
How do I earn FordPass Rewards™ Points at Dorian Ford?
You automatically earn Points when you bring your vehicle in for paid service at our dealership. Just be sure to let your Service Advisor know you're a FordPass Rewards™ member.
Does Dorian Ford offer pickup and delivery for service?
Yes, we offer Ford Pickup & Delivery for service appointments. You can check for availability and schedule this convenient service directly through your FordPass™ app when booking your appointment.
Who can I contact at Dorian Ford if I have trouble with the app?
While we can't troubleshoot technical app issues, our team can certainly guide you on how to use the app's features related to our dealership. Please feel free to call our service department for assistance.
Besides service, what else can I do in the FordPass™ app?
The app is a powerful tool for your Ford. You can make monthly payments with Ford Credit, find and pay for parking in select cities, view your vehicle's warranty information, and access 24/7 roadside assistance.
