At Dorian Ford, we are committed to providing electric vehicle (EV) customers with not only the best vehicles but also the most comprehensive support available. That's why we are excited to offer the Ford Power Promise—a program designed to bring convenience, peace of mind, and expert service to our EV customers.
Ford's president and CEO, Jim Farley, shared this vision in a recent post. After extensive road trips in all-electric vehicles, he realized that EV owners today need a modern-day version of the friendly filling station. With the Ford Power Promise, you get the confidence that your EV experience will be smooth, stress-free, and convenient, whether you're at home or on the road.
Enjoy the ultimate convenience of charging your vehicle right from your home. When you buy or lease a Ford Mustang Mach-E, F-150 Lightning, or E-Transit from Dorian Ford, you'll receive a complimentary home charger. We even make installation easy by sending an expert to your home for a standard install—free of charge. This takes all the guesswork out of setting up your home charging station and ensures you're ready to start charging as soon as you bring your EV home.
While most EV owners charge at home, road trips are still a reality for many. With Ford’s BlueOval Charge Network, your vehicle will automatically search for charging stations on the go. You’ll have access to thousands of charging locations, including Tesla Superchargers and Electrify America stations. Plug in, charge up, and FordPass will handle your payment. It’s quick and seamless, making road trips just as easy as local driving.
Your peace of mind matters. Ford offers an industry-leading eight-year/100,000-mile high-voltage battery warranty with every electric vehicle. You can drive knowing that your battery is covered, allowing you to focus on enjoying the quiet, smooth ride that EVs offer.
At Dorian Ford, we know that switching to an electric vehicle can come with questions. That’s why Ford is expanding its 24/7 EV Advisor program. Anytime you need assistance—whether it’s about charging, battery health, or other EV-related issues—you can talk or text with real people who are here to help. Plus, if your range runs low while you’re out on the road, Ford’s complimentary roadside assistance is just a call away.
For additional details on Ford’s Power Promise, or to book a demonstration or test drive, please visit our showroom or contact one of our EV Specialists at Dorian Ford.
Electric vehicles offer incredible benefits—they're fun to drive, cost-efficient, and better for the environment. With the Ford Power Promise, we're making the transition to electric even easier by ensuring that you have the tools, support, and confidence to fully enjoy your EV ownership experience. From home charging to road trips, we've got you covered every mile of the way.
No. The Complimentary Home Charger & Standard Installation offer must be claimed together at the point of sale. Opting for one or the other does not qualify for bonus cash.
If the installation requires additional work beyond Qmerit’s standard classification, you will only need to pay for the extra items. Returning the charger and opting for bonus cash is not allowed once the sale or lease is finalized.
No, this promotion is only for customers who purchase or lease and take delivery of a new Ford F-150 Lightning, Mustang Mach-E, or E-Transit Cargo Van between 10/1/2024 and 1/2/2025.
If you purchase or lease an eligible EV from Dorian Ford, your charger will be available at the dealership. If not in stock, your dealer will arrange to have it shipped to you.
No, you will not have to pay taxes on the complimentary charger.
For any issues with the charger, please contact Ford’s Customer Relationship Center at 1-800-392-3673.
Please refer to the Complimentary Home Charging Standard Installation Promotion Customer Terms and Conditions for details on what’s covered under a standard installation.
The complimentary standard installation is only covered when performed by Qmerit Electrification LLC’s licensed electricians. If you choose your own installer, the installation costs will not be covered by Ford.
First, check your spam/junk folder. If you still haven’t received an email after five business days, contact your dealer for assistance.
Yes, installation can be scheduled for a later date as long as it's completed by 6/30/2025.
Yes, you will need to enroll in the 24/7 Live Support service to receive proactive charging support and towing assistance.
Yes, you can opt out by texting "STOP" to your Ford advisor. You can rejoin anytime by texting "START" again.
24/7 Live Support offers two-way text-based communication with a dedicated Ford advisor to help with electric vehicle-related questions, whereas the regular call center is more general.
Ford provides an eight-year/100,000-mile warranty on high-voltage batteries. Additional details can be found in the Battery Electric Vehicle Warranty Guide on Ford’s website.
